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My Baggage Support

Find step-by-step guides, troubleshooting tips, and feature explainers to get the most out of our website.

My Baggage Support

Payments

Last updated on 28 Oct, 2025

Articles

Can I Get a Refund for Unused Account Credit?

My card has been declined

I have received an invoice after my delivery for oversized/overweight charges.

Overweight / Oversized Fee

Can I cancel my order or get a refund?

Emergency Surcharges

How can I pay for my order?

Can I Get a Refund for Unused Account Credit?