If you need to cancel your order, you will need to contact us directly via phone/chat/email.
We can only issue a refund for bookings that have the Super Flexi booking fare.
If you have opted for anything other than the Super Flexi fare we would be unable to process a refund.
However we can add the amount of the order as a credit to your account for a future booking.
Any added credit for a cancellation of a booking will not expire.