Emergency Surcharge

Since March 2020 our courier partner, DHL introduced a temporary surcharge on all shipments due to the impact that world events has had on shipping networks.

My Baggage has thus far absorbed all costs associated with this surcharge to keep costs low for our customers however from September 2021 we must now pass this onto our customers at cost price - we do not profit from these surcharges.

This surcharge is priced at £0.22 per KG (actual or volumetric) for most routes however may vary depending on your collection and destination countries:

Destination Country/Region

Origin Country / Region	Hong Kong & China	Australia & New Zealand	Rest of Asia	Rest of World
China	£0.85	£2.15	£0.85	£0.85
Hong Kong*	£0.85	£2.15	£0.85	£0.85
Rest of Asia**	£0.85	£2.15	£0.85	£0.22
Rest of World	£0.22	£2.15	£0.22	£0.22

Below are some examples of how much you may be charged:

Box Size	Volumetric Weight	Actual Weight	Surcharge Amount
40x40x40CM	13KG	15KG	£2.70
40x40x40CM	13KG	20KG	£3.60
50x50x50CM	25KG	30KG	£5.40
60x50x50CM	30KG	32KG	£5.76

This price will be converted into the currency you have chosen if not booking in GBP.

The above surcharges are in addition to the transit costs quoted at booking as well as any remote area, oversized or overweight charges.

Important: From July 2022 there will be a temporary Fuel Surcharge of 12% on the base price of each shipment due to the increased fuel costs. This will be reassessed each month and removed when no longer required.