Support

Support

My Baggage Support

Find step-by-step guides, troubleshooting tips, and feature explainers to get the most out of our platform.

Tracking

Last updated on 28 Oct, 2025

Articles

Not all of my items are being tracked

What does "On Hold" mean on my tracking?

How can I track my order?

My items aren't tracking as expected

What does an exception mean on my tracking?

Why does my tracking say refused delivery?

Tracking Scans - What does "Clearance Event" mean?

Previous

What does "On Hold" mean on my tracking?

Next