All collections and deliveres are booked on a 9am-6pm time-slot. It is not possible to choose a specific time or request a shorter time frame.

The majority of orders will be collected and delivered within the 9am-6pm time-frame. For some areas and during busy periods, the courier may arrive earlier or later than the standard time - but rarely outside of the 8am-7pm time-frame.

Although we are unable to provide a smaller collection or delivery time. The courier may be able to help, their details are displayed in My Orders, simply click on the green collection or delivery. Please reach out to them and they can potentially provide you with a shorter time frame, but please note that this is not guaranteed.