Collections can take place throughout the working day, normally between 09:00 and 18:00.

If you are having items collected from a place of business, university halls etc, items are often collected from the main reception, concierge or post room, this can vary per location so please check with your collection address where your items need to be left.

Please check your tracking to see if the driver has already attempted collection. If it is after 17.30 on your collection date and your items have not been collected please contact us so we can arrange another collection.