My Baggage Support
Find step-by-step guides, troubleshooting tips, and feature explainers to get the most out of our platform.
Booking
Updated 2 weeks ago
How do I login?
How do I get a quote?
Who can use this service?
Do I need to weigh/measure my items?
I am not sure how many items I need to send?
When should I book my collection?
What compensation is included?
What is Standard, Flexi and Super Flexi?
What is volumetric weight?
How do I calculate volumetric weight?
Remote Areas
My items have been damaged
How do I edit or amend my booking?
Do you offer storage?
My Flexi change has not been confirmed.
Is express the only service available?
I need to change my sizes/weight
Where do I enter my discount code?
How do I login?