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My Baggage Support

Find step-by-step guides, troubleshooting tips, and feature explainers to get the most out of our platform.

My Baggage Support

Booking

Booking

Updated 2 weeks ago

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How do I login?

How do I get a quote?

Who can use this service?

Do I need to weigh/measure my items?

I am not sure how many items I need to send?

When should I book my collection?

What compensation is included?

What is Standard, Flexi and Super Flexi?

What is volumetric weight?

How do I calculate volumetric weight?

Remote Areas

My items have been damaged

How do I edit or amend my booking?

Do you offer storage?

My Flexi change has not been confirmed.

Is express the only service available?

I need to change my sizes/weight

Where do I enter my discount code?

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