My Baggage Support
Find step-by-step guides, troubleshooting tips, and feature explainers to get the most out of our website.
My Baggage Support
Find step-by-step guides, troubleshooting tips, and feature explainers to get the most out of our website.
Delivery
Last updated on 28 Oct, 2025
What does 'Out for Delivery' mean for my shipment?
FAQ about the 'Out for Delivery' tracking status: what it means, when to expect delivery, and what to do if your shipment is not delivered.
What to Do If Part of Your Delivery Is Missing
What if my item has not arrived yet?
Do you deliver at the weekend or public holidays?
Do you deliver to PO boxes?
My items were not delivered
I missed my delivery
Where are items delivered?
