How to Update the Customs Value After Placing an Order

Steps to Update Your Customs Value

Go to the MyBaggage.com and sign in to your account.

Access Your Order

Go to your My Orders section and locate the order you want to update.

Enter the Customs Process

Click on the "Customs" button beside your order

Edit Customs Value

You can edit the customs value when declaring your items however if you make a large change (or have made multiple changes) this will need to be approved by our team.

Save Changes and Refresh Forms

When your value has been changed, this will be reflected on the form. If your change needs to be checked by our team, we will email when your change has been approved and you can then complete your customs form at the new value.

Update your customs form at the new value

Always ensure that you fully complete your customs form (including signing the form again) to ensure that all changes have been submitted

If you current have a set of labels, these will need to be replaced by the new labels we will email to you.

If your old labels are used, the old customs value will be used.

FAQ

Can I update the customs value after booking?

Yes, you can update the customs value after placing your order, as long as it is before 16:00 the day before collection.

Are there restrictions based on fare type?

No, your customs value can be updated for all customers.

What if I miss the deadline?

If the deadline has passed, contact My Baggage support for assistance. Changes may not be possible after collection.

How do I know my change was accepted?

You will receive a confirmation on-screen or by email. Always refresh and reprint your customs documents after making changes.