Yes! When going through our booking process after getting a quote you will be immediately asked for both the size and weight of your items.
Both of these are required for us to be able to check if your items are able to be sent and also what price bracket they fit into.
All customers must give 100% accurate dimensions and weights to help prevent any extra charges or any unused weight/size allowance.
Our cut off times can be often the day before you want a collection to take place, therefore, it is not always needed to book far in advance as we do not operate on a slot by slot basis.
Our size restrictions are as follows:
If you are sending within the UK:
The longest length must not exceed 1.5m
Longest length + 2(breadth + width) = No More Than 300cm
If your size exceeds the above please contact us and we can try to get a custom quote for you.
The restrictions to ship outside the UK are:
(length x width x height (cm) / 5000) must not equal more than 20 for the 20kg price band or must not exceed 30 for the 30kg price band.
If your item is 120cm or larger, which most bicycles are, there will be an additional £80 oversized charge to send the item.
If your size exceeds the above, you may still be able to send your item however there may be additional costs. This will be shown during booking.