Loose or large Batteries, portable chargers or packs of batteries are prohibited and should not be sent on any of our services.

You can send one device that may contain an internal lithium battery (phone, camera, tablet, controllers for consoles etc) per shipment.

If you have multiple boxes, this does not mean that multiple devices can be sent. Only one device with an internal battery can be sent per shipment regardless of the amount of items being sent within that shipment. 

If you send multiple electronic items containing batteries, your item will be stopped and returned to you and no refund will be available. You will also need to pay additional charges for your item to be recollected. 

You can see a full list of our prohibited items here.