There are a number of items that we cannot ship at all on our services.

The most commonly sent things that cannot be shipped are aerosols, liquids (including creams, gels etc), batteries and medication.

Please see our full prohibited items list attached here for reference - http://bit.ly/2PHa54d

It is very important that you don't pack any of these sorts of items.

If you do, unfortunately you run the risk of your items either being severely delayed, or getting returned to the collection address.

For this reason it is also very important that you do not lock your case. If the couriers need to access your case to remove any dangerous goods but cannot due to the lock, again this could cause problems and your shipment may get returned.