My Baggage Support
Find step-by-step guides, troubleshooting tips, and feature explainers to get the most out of our platform.
Collections
Do you collect at the weekend or public holidays?
Updated 2 weeks ago
We only collect or deliver shipments Monday to Friday. We do not collect or deliver on public holidays.
Occasionally countries may have holidays for individual regions of the country, this can affect collections and deliveries in that specific region. If we cannot book your collection due to a local holiday, we will let you know.