Please see here for information regarding changes for sending foodstuff and cosmetic items from the UK to the EU and vice versa.
The information below is subject to change and should not be taken as 100% fact given that there are still many unknown factors and likely changes to come in the next weeks/months.
On the 1st of January 2021, the UK and the EU will terminate its transition period after the UK left the EU on the 31st of January 2020.
The trade deal agreed between the UK and EU mean that significant changes will be introduced for the shipping of parcels. This is not the outcome My Baggage would have preferred for our customers however we will work to make any changes as easy as possible.
We would advise all customers sending between the UK and the EU to please be aware of potential delays due to this unprecedented change and also due to a potential backlog in the processing of shipments due to this change.
How will Brexit affect bookings on My Baggage?
If you are sending from the UK Mainland (including Highlands and Islands) to an EU destination, you will now be required to complete the customs paperwork for your shipment.
This paperwork will be available in your "My Orders" section after booking.
This will not be required for shipments to or from Northern Ireland due to its special status.
Will I have to pay customs charges?
Yes - Goods entering the UK (including Highlands and Islands) from the EU (and vice versa) will be charged customs charges such as Import VAT and Import Duty. We cannot predict or foresee how much your customs charges may be.
The recipient in the destination will be liable for any customs charges - My Baggage is not liable for customs charges.
What happens if I do not pay customs charges?
Your shipment may be refused delivery and held with further daily storage charges until paid.
Customs also have the right to dispose of a shipment if they feel the situation may not be resolved. If your item is disposed of by customs, you cannot claim for loss due to this. My Baggage cannot control the decisions made by customs authorities.
Will there be exemptions for used personal belongings?
From what has been agreed, there have been no exemptions put in place as of yet, this will very likely change in the months to come.
The UK currently has relief for used personal effects coming from outside the EU, the same procedure will now be used for shipments coming from the EU. This process depends on the reasons for travelling to the UK, length of time in the UK and also the length of time spent outside the UK for returning residents. The current advice regarding this process has not been updated by the UK government.